Returns and Exchanges

Cloud Princess Returns and Exchanges

We hope you love your Cloud Princess purchase but in the event you need to place a return or an exchange, we accept unwashed ,unworn, undamaged items with the original tags attached within 7days of purchase since you receive the product package.

Any question ? Contact us at

i ) Email content should include your order number ,product item and the photo of item you receive
so that we could check your order in system and provide the best solution as soon as possible.

ii ) Please confirm your shipping address again if we consent to offer you return or exchange service, We’ll ship the new item to you once we receive the original order item(s)


Cloud Princess